1. General Provisions
This Privacy Policy explains how UniFlats collects, uses,
stores, transfers, and otherwise processes personal data of website users.
By using the website, submitting forms, or otherwise providing your information, you confirm
that you have read and understood this Privacy Policy and agree to it to the extent applicable.
2. Definitions
For the purposes of this Policy, the Company means the person or entity
operating the website and organizing the processing of personal data.
Partners include developers, real estate agencies, brokers, consultants,
and other persons involved in handling a user request, selecting property offers,
communicating with the user, or supporting a transaction.
3. Data We May Collect
3.1. Data provided directly by you
- name and other identifying information you provide;
- phone number;
- email address;
- contents of your message, request, or inquiry;
- property preferences, budget, region, property type, and other information submitted in website forms;
- any other information voluntarily provided through the website.
3.2. Data collected automatically
- IP address;
- cookie data and similar technologies;
- browser, device, device model, screen resolution, and operating system information;
- device identifiers, technical identifiers, network parameters, and language settings;
- website usage and behavioral data, including page views, clicks, time spent, referral sources, and other events;
- approximate location data, including location inferred from IP address or other technical indicators;
- advertising interaction data where the user accessed the website via advertising systems or analytics tools.
4. Purposes of Processing
Your data may be processed for the following purposes:
- handling your requests, applications, and inquiries;
- contacting you regarding your request by phone, email, messages, or other means of communication;
- selecting, offering, and supporting real estate opportunities;
- sharing your data with partners for request handling, offer selection, direct communication, and transaction support;
- coordinating interactions between you, the Company, partners, and other involved persons;
- improving website functionality, content, advertising materials, and user experience;
- analytics, statistics, and performance measurement of advertising, marketing channels, and content;
- ensuring website security and preventing misuse, fraud, or unlawful activity;
- complying with legal obligations and protecting the Company’s rights and legitimate interests.
5. Sharing Data with Partners and Other Recipients
In order to handle your request, provide property offers, and support interactions and transactions,
personal data may be shared with the Company’s partners, including but not limited to:
- real estate developers;
- real estate agencies;
- brokers, consultants, and other partners involved in request handling;
- providers of CRM systems, telephony, analytics, hosting, email, forms, messengers, and other services used by the Company for website operation and lead processing.
Both the Company and relevant partners may contact you regarding your request.
The list of partners and service providers is not fixed and may change from time to time without prior notice.
Information about categories of recipients may be provided upon request to the extent permitted
by law and contractual obligations.
6. Cookies, Analytics, Device Data, and Location Data
The website may use cookies, pixels, tags, SDKs, counters, web analytics services,
advertising tools, call tracking solutions, and similar technologies.
These technologies may be used for the following purposes:
- ensuring proper website operation;
- remembering user preferences;
- analyzing user behavior on the website;
- evaluating traffic sources and advertising effectiveness;
- personalizing content and offers;
- improving interfaces and business processes.
You can restrict or disable cookies through your browser or device settings, although doing so
may affect the proper functioning of certain website features.
7. Legal Bases for Processing
We process data on the following legal bases:
- your consent to the processing of personal data;
- the necessity of processing to review, handle, perform, or support your request;
- the Company’s legitimate interests in operating the website, carrying out analytics, improving the service, protecting the website, and developing its business, to the extent permitted by applicable law.
8. Data Retention
Personal data is processed and stored for as long as necessary to fulfill the purposes described in this Policy.
The retention period is not fixed by a specific calendar date in advance and depends on the
achievement of processing purposes, contractual and operational needs, dispute resolution,
internal record-keeping, preservation of evidence, protection of the Company’s rights and
legitimate interests, and applicable legal requirements.
Personal data may be deleted, anonymized, or otherwise removed from active processing upon
your request submitted through the contact details indicated on the website, unless continued
processing is required by law, necessary for the protection of the Company’s rights and
legitimate interests, or otherwise permitted under applicable law.
9. Your Rights
You may have the right to:
- request access to your personal data;
- request correction, update, or rectification of your data;
- withdraw consent where processing is based on consent;
- request deletion of personal data;
- contact the Company regarding any data processing matter.
Requests are handled in accordance with applicable law and the Company’s internal procedures.
10. Responsibility of Partners and Third-Party Systems
Once personal data is transferred to partners or third-party systems used for lead handling,
communication, analytics, storage, telephony, advertising, hosting, or other functions,
those recipients may continue processing the data within their own processes, systems,
agreements, and policies.
The Company is not responsible for the actions or data processing practices of partners
or third-party systems after the transfer of data to them, including their retention periods,
legal bases, scope, methods, security measures, use, disclosure, or deletion practices,
unless otherwise required by mandatory law or expressly agreed in writing.
11. Data Security
The Company implements reasonable organizational, legal, and technical measures to protect
personal data against unauthorized or accidental access, alteration, blocking, copying,
disclosure, distribution, destruction, and other unlawful actions.
12. Changes to This Policy
The Company may update this Privacy Policy at any time. The updated version becomes effective
once published on the website unless stated otherwise in the updated version.